What Our Customers Are Saying
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Pete Barb Kaker, Hartford, WISCONSIN
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The team at Holiday RV worked hard for me start to finish. The teamwork from all departments and finance was efficient, great cross communication, and pleasant. Thank you for all your hard work!!
Michael Dalgliesh -
New to Colorado, I needed repair from a couple cruel winters on my Lance truck camper. I dreaded going to a dealership from my past experiences in Florida. From setting up my service appointment to leaving the lot, Holiday RV was professional and first class. Ryan in service listened to my issues, offered suggestions and took notes so I didn't have to reexplain my problems when I called a week later to set up an appointment. Steve worked on my camper and took time to explain problems he found. I attempted to fix some of the issues myself, so I understand how difficult things are to reach. Steve and his ninja fingers did a thorough job getting my camper operational. Even one of the salespeople, Joy, helped me line up my truck to load my camper after service. She didn't need to do that, but that little gesture went a long way in my overall impression.As I hung around waiting for my camper to be repaired, I overheard phone sales conversations. The conversations were genuine, respectful, and not pushy. Everyone I interacted with was nice and personable. I didn't get that slimy feeling I have experienced at other dealerships. Holiday RV has a large inventory too. I am very happy to have found a dealership I feel comfortable with and look forward to a long RV relationship.
Tom Clarke, COLORADO -
I recently purchased a Northstar camper. I worked with Joy for my purchase. She is very knowledgeable about the camper I bought. No pressure and the financing was so easy. Then the walkthrough and training about the camper was amazing. She was up on everything in the camper. What a great team. I would purchase another camper here again. Thank you!
Geoff Clarke, CALIFORNIA -
Working with Dean Johnson was the easiest and pleasurable experience on our trade in from our Northstar TC650 to a Northstar Laredo SC. We traveled from Tampa Fl and so worth the trip! Thanks so much Dean!!
Melissa Browning, Plant city, FL -
I had the privilege of working with Cathi Chatfield in helping us make our selection for our ORV via long distance. We are planning on purchasing our unit sometime this spring/summer. She went beyond my expectation with her communications, responses to emails, phone calls and knowledge of the product she is selling. I can't wait to visit her and the dealership in person to pick up our rig. It will be more like seeing a friend than a salesperson.
Aleta Paradis, Surprise, AZ -
Best experience we have ever had buying a camper. Great and knowledgeable staff who were also very kind and fun to be around. A really good team. Except no one told us about the vibration, above your medicine cabinet, that can be made when a battery powered toothbrush is on. LOL!!!! Would recommend all of you highly to anyone thinking about buying a camper. Thanks for a great experience.
Rodney Carolyn Sharp, Berryville, AR -
Purchased our Lance 1995 from Holiday RV in March of 2017. I searched Colorado and Albuquerque for the right trailer. I visited Albuquerque, and frequently visited the Denver dealer. I also emailed and phoned Butch at Holiday RV. My experiences elsewhere were nowhere near as enjoyable and informative as my discussions with Butch. He gave me straight answers. We worked on a deal via email and phone with one of the units on their lot. When I went to Poncha Springs the first time, it was to sign the paperwork. Looked at the intended unit, but it had condensation between panes in one window. Butch found the other unit that was identically equipped, and we made the deal on that unit. No problem switching to the good unit.I wanted an additional solar panel installed, and they took care of that by the next weekend, when my wife and I went to pick it up. They did an excellent job of letting us know about the systems, so my wife even knows how to do much of the work (not that she does, but she knows about it). Excellent pre-delivery inspection and WDH installation (purchased through Holiday RV) by their team.After we left, my wife commented about how much more professional Butch is, compared to the other dealerships that we visited. She trusts him, but not the other salesmen.I would highly-recommend anyone within 200 miles of Poncha Springs (even more, if you only have one other dealer in your area) check out Holiday RV. They did such a good job of prepping, I have not had any problems with the unit. Everything works as designed and expected.Thanks!, Butch and Holiday RV.
Duane Russell, Centennial, CO -
It was a distinct pleasure buying our Lance RV from you. Everyone on your staff was more than helpful and displayed a thorough knowledge of your products. They took the time to ensure we were completely familiar with our new camper and that all our questions were answered fully. We have already commented favorably to our friends and recommended they go to your dealership. Your location is farther than going to Denver but the trip was well worth the effort.
Thomas Henneman, Colorado Springs, CO -
Normally people only give their feedback when the service is really bad or exceptionally good. I am glad to say it was beyond exceptionally good. Cathi and her team went out of their way to help us get the exact camper we wanted which included some changes to the existing model. She really took the time to work with us and never made us feel like we were bothering her. We took a stack of business cards for Holiday RV so we can pass along our great experience to others as we know many people will be inquiring about our camper - it's the Cirrus 820 which is a unique style. Thanks Holiday RV!
Janet Philip Oatman, PINE, CO -
Very knowledgeable, professional, efficient and courteous staff. Highly recommend over other dealers visited in the surrounding areas.
-Anonymous -
Butch and the entire upfront staff were very kind and helpful. Most important to me were the honest and candid answers to my questions about any of the trailers we looked at.
And I also need to give big "cudos" to one service representative in particular whose name is Lance. He always returns my calls re any issue I have with the Lance trailer we purchased. The few times I needed assistance, 50% were operator error but in a couple other instances he talked me through the fix to avoid taking the trailer back to the dealer, and a replacement part was mailed to me promptly.The professional and adept employees, coupled with a superior product make my wife and I very "happy campers". We have logged approximately 9000 miles on this trailer in one year, in all weather extremes over some very nasty roadways, and it has never failed us or left us stranded. We pull our Lance '1995' model trailer with a 2015 Grand Cherokee, Limited, 5.7 liter engine. No mountain pass is a problem!Jim Oneil, CO -
Holiday RV is an excellent place to purchase your next RV. We had a super experience when buying our RV - Cathi helped to answer all questions and made the process very smooth. Can't say enough about the service department... Yvonne was FANTASTIC - she not only did a great job of winterizing the camper, but was extremely patient in answering all my questions (being a newer RV owner). Everyone seemed to work well together for the good of the customer. 5 PLUS stars for Holiday RV!!
-Anonymous -
I don't care what kind of a deal you can get in Denver, Loveland, Colorado Springs...Dallas! Go to Holiday RV, ask for Cathi, and get the greatest RV purchase experience you have ever had. Customer Service? Never been to a better place. I way be overstating it.....no not really. Save the drive to Denver and go to Salida. Ask for Cathi and tell her Andy sent you.
Andy BOUCHARD, LUBBOCK, TX -
This was without doubt the best RV purchasing experience we have ever had. We have owned everything from tents, to popups, to trailers and toy-haulers upto a 35 foot Winnebageo Motor Home. Our 2016 Lance 1995 is fantastic and we will always comeback to Holiday RV in the future.
Ron and Pam Dennison, Colorado Springs, CO -
Everyone we dealt with at holiday rv was extremely helpful and seem to go out of their way to make our experience as easy as possible. We would not hesitate to recommend your dealership to family or friends as well as come back the next time we are in the market for another rv.
Catherine Johnson, Pagosa Springs, CO -
We have always been impressed by the service we receive from Kim! For the past 9 years, we have been in several times for parts and advice--seems like our older 5th wheel is always needing this or that replaced or repaired. Kim is well informed and helpful! She always takes the time to help us find the parts we need. She goes above and beyond customer service! We have been to many other RV dealers on our travels and Kim stands out among all.
-Anonymous -
Best buying experience Ive had in a long time. Brion was fantastic, absolutely zero sales pressure and no annoying sales phone calls after our initial visit, unlike the sales people in the big city. I think the Livin Lite Quicksilver trailers are a new line for Holiday RV, but Brion with the help of the service staff were able to do a outstanding job getting us set up and on our way with a new Quicksilver 10. off-road trailer.
As far as the quality of the trailer goes its top notch! By trade I'm a certified welder, NDT inspector and fabricator and I assure you its a well built trailer! We like that it's a bare bones trailer, light weight, very simple and no unnecessary accessories on board. Thanks Holiday RV! See ya out on the trails!BrianBrian Reihe, Eagle-Vail, CO -
My wife and I picked up a Camp Lite 13QBB on Friday that we bought based on the internet ad. When you buy long distance, you never know how it will turn out. I am delighted to say that we are very pleased with the trailer, the prep and the friendly atmosphere at Holiday RV! Cody was excellent to deal with in the negotiation and scheduling phase, and Mike took the time to give us a detailed and professional introduction to our new trailer. We got everything we expected, and they even threw in a very nice starter package to get us going. For us it was worth the drive from Missouri to Colorado! Thank you.
John Moore, Brighton, MO -
Best vehicle buying experience we have had. The people at holiday RV are friendly and easy to work with. They willingly walked through every detail of the camper that we were wanting to purchase.
-Anonymous -
Had good experience buying Holiday RV. Kim Bryon and Dustin were all great to work with.
Took a few days to get our new Lance as road work had staff moving units. We got it as soon as they could.My hat is off to Holiday RV.
Thanks to all. Larry and Patty-Anonymous -
I had been looking for a trailer for over a year. I searched inventory from many dealers and private sellers and found most of the trailers I liked were at Holiday RV. I had very specific criteria (rear kitchen, no slider, attached rack for motorcycle). It didn't surprise me to find the perfect trailer at Holiday RV. The manager and staff were very friendly and knowledgeable and greatly helped a first time 5er. The pricing was competitive. And I really appreciate their thorough inspection to replace and repair all of the little malfunctions before I picked up my trailer. Thanks Dara, Butch and all of your excellent people.
John Butler, Colorado Springs, CO -
Great experience dealing with sales (Butch) and all the folks at Holiday RV.
Dana Kirke, Florissant, CO -
we are absolutely over the moon with our new/used truck camper.. we are new to the rv world and just graduated from tent camping. we were immediately treated like a friend when Cody answered our call. from the time we entered the door till the time we drove off with our camper, we were treated with respect. all of our questions were answered. Dustin spent over two hours with us in the camper explaining how things worked. the guys who installed our air bags and rigging, were great and also answered every question that my husband had. it is a bit of drive from Denver to Holiday RV but totally worth it! the no pressure sales was wonderful.. you all have lifetime customers in us.. thank you!! :)
mary clair, denver, CO -
Debra Farmer, Berthoud, CO
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My wife and I would like to thank Holiday RV for such great customer service on our warranty issues. Cody and Kim exemplify what true customer care is all about. Your service department has been professional and prompt. Thanks again. I will continue to send business your way!
Gerald Kato, CO -
We had a very positive experience with our Lance 865 purchase at your dealership. It was a nice touch to see our names written on the "welcome" white board the morning we walked in to finalize the purchase. And it was very nice to have the use of your loaner car so we could run some errands in Salida while the camper was set up for us.Thanks Holiday!
-Anonymous -
Great sales people,very up front with information about the trailer. Enjoyed the parts manager and the knowledge of maintenance procedures and parts usage for the trailer. The walk through was very informational.The drive of 180 miles was worth a great monetary savings.
charlie hawkins, Grand Junction, CO -
This has to be the best RV dealer around. Great people to work with. You never want to go to a big city dealer again. I will recommend Holiday RV to anyone that I know that needs an RV or service.
Tom Kiesling, Mount Dora, NM -
Holiday RV has the inventory, and prices their units, such that my wife and I drove over 200 miles to purchase from them (stayed overnight and drove home the next day), rather than at a dealer only an hour away which had neither sufficient inventory nor competitive pricing. This was true in our original purchase from them, and again when we traded from a TT to a TC. Cody, Kim, Dara and the entire staff and management at Holiday RV treated us professionally and offered exceptional service from start to finish. We would not hesitate to recommend Holiday RV to anyone within reasonable driving distance of Poncha Springs CO. We would be pleased if Holiday RV wishes to use us as a reference, asking only that we be alerted to the name(s) and contact data, in advance, of anyone wishing to gather further information about our experience and Holiday RV.
Frederic Williamson, Santa Fe, NM -
Kim is so knowledgable and been so helpful the many times we have come to Holiday RV. It was her recommendation that we consider purchasing a Lance RV. We are very happy with this RV.Cody was helpful in showing us the RV and did not try to high pressure us into a sale.We were also pleased with the service provided by Dusty when we came to pick up our RV.
Milton Schreiber, Colorado Springs, CO -
Bryon the sales rep was super! We had stopped by just to check them out and he continued to keep in touch. He went through the whole process of how they are built and built to last. Bryon is very knowledgeable about the products he sells. We would certainly refer anyone to Holiday RV! Ask for Bryon!!
Bob Tara Davenport, Bowling Green, KY -
-Anonymous
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"Holiday RV employees are some of the nicest people we have ever worked with. They are very helpful, not pushy, they really know their product. Cody did a great job helping us find what we didn't even know we wanted until we saw it! Dusty was very knowledgable and took his time showing us everything about our new camper. Kim was super giving us a catalogue and told us to call her for anything! We love our new camping chairs and tee shirts. "
Chris , Durango, CO -
"Lost a water pump on a trip up the Chalk Creek canyon. Might've had to drive all the way to Denver but Holiday had the part. Great help! Saved a long drive for us. If you're in the area and need help these are the go-to-guys to try."
Jim -
"If they have what you want, BUY FROM THEM! My wife Linda and I searched the country for the perfect used RV. After months of searching the web, we found exactly what we were looking for, at Holiday RV. The only problem was that they were, and it was seventeen-hundred miles from Pennsylvania. We read the Reviews on Holiday, and spoke with Cody Wilhite several times on the phone, as well as trading numerous emails before deciding to take the risk and purchase our RV from them. We setup a time that we would fly in to Colorado Springs, and Cody would pick us up from the airport. But Mother Nature had other plans, and placed a winter storm over the springs that day, diverting us to Denver. To make a long, but very adventurous, story short, we finally made it to the Springs, Cody met us, and we were taken to the RV. It was exactly as they said it would be. Holiday had it ready to go in all ways possible for us to drive it the seventeen hundred miles back home. They spent hours making sure that we knew everything about our RV. They even gave us the loan of one of their trucks so I could take Linda up to Monarch Ski Resort for an afternoon of Rocky Mountain fun. It seems that very seldom are we pleasantly surprised with the customer service and integrity of a company that we deal with. I am pleased to let you know that Holiday RV is such a company. They are grateful for your business, and go way above and beyond, to guarantee that you will be glad that you chose them over their competition. So once again, if they have what you want, BUY IT FROM THEM! Dave & Linda Russell Liverpool, PA "Dave Linda , Liverpool, PA -
"My overall experience with holiday RV was top notch. I drove 10 hrs to look at a camper they had listed on their website. It was the Saturday before Labor Day and they went out of their way (including staying after hours) to make sure that I could enjoy the holiday with my new camper. The parts department was well stocked and the staff were very helpful and educated. Give them a try, it was worth the drive for me and I'm not easily impressed. "
Bill , Flagstaff, AZ -
"Overall, we have had a good experience with HolidayRV and have recommended your dealership to other shoppers. The staff have been friendly and accomodating when we have had questions and needed assistance in person and on the phone. Good dealership. David & Beth Rice"
David , Durango, CO -
"holiday rv gave us the best buying experience ever. lots of inventory. never felt pressured. so glad we stopped in, thrilled with our purchase. they really took the time to get to know us and help us choose the right rv for us. even after the puchase they still delivered top notch srevice to get eveything ready for us with no delays. why go anywhere else? mark and colleen sherman laurel nebraska"
mark , laurel, NE -
"We just wanted to say thank you for the great treatment we received from you and your staff. We are so happy with our purchase and the trip home went great. Looking forward to seeing you all again!"
Anonymous , Laurel, NE -
"No pressure. Easy to talk to and all associates very helpful and friendly. Outstanding sales staff/owner made our purchase a smooth transaction. Mechanics and walk-through of our purchase by staffers Joe and Burt invaluable to us "rookies" and when we have a "drop-in" question, we are taken care of in a family manner. Local trust/knowledge is the key and Holiday RV deserves their five star rating with us. I highly recommended them for locals and you who are shopping outside our county/state. Michael & Marsha Harrington, Salida, Co."
Michael Marsha , Salida, CO -
"Having been a previous "Pop up" owner, I had been looking to buy another for about a year. I had looked at several that were "4 sale by owner" and found most to be either trashed or way overpriced. Found the Holiday web site, found one I was interested in, e-mailed Buck, got a quote, and then drove up the next day to visit. Did not like the one we had gotten the quote on, but Buck had another, an older one ('84), that was "probably in better shape". He was right, it was, and we pulled it home. We did make a few minor repairs, added new curtains, etc., but it's just what we wanted. Thanks, Buck."
Jack , Alamosa, CO -
"I have never bought an RV before however being in the market for one since January I have dealt with many RV dealers including all the attendies of the RV show in January. I never felt like I was having an honest conversation with a sales person until I talked with Buck about our Avion. He was upfront honest and pleasant to work with. He made me feel like he had nothing to hide and we had a deal from our first conversation until we drove our 5th wheel off the lot. It was a totally comfortable situation and there were no games played. And the biggest pay-off for us is our amaizing Avion 5th wheel. What a beautiful set up we have to enjoy for many years. Thank you to the Holiday Team for making our first purchase a delight! We will be back and the drive was well worth it. Christine and Art"
Christine , Thornton, CO
Last July we ordered our Glacier Peak F27MKS 5th wheel over the phone...having never been to the Holiday dealership, nor ever meeting any of the staff. Overall, we were very pleased and satified with the experience. The GM (Dara) was always available and responsive to our needs, the Sales Manager (Joy) supplied us with a great deal, and the Tech Staff (Yvonne and Steve) provided outstanding informative new-owner orientation. We would highly recommend Holiday RV as a dealer to strongly consider when looking to buy...no matter where you live in the country!